Frequently Asked Questions

How does this work?
To get started, click Offers to view current offers. Select an offer and complete it by following the requirements. Once completed, you can select your claimed offers to see a list of completed offers and how many points you've earned. Once you have enough points, take a look at what prizes are available and claim your prize at the Amazon redemption center!

In general, higher paying offers take longer, are more complicated, or require payment. Try some of the Free Offers first to get the hang on it. Follow the instructions carefully and you should see your points usually within 5-10 minutes of completing the offer.

Don't forget to take a look at the Beginner's Tips for more great tips and tricks.


Why did I not get credit for completing an offer?
Once you complete an offer by fulfilling its requirements, the sponsor automatically notifies us (postback) and we credit your account immediately. Most postbacks are typically received no more than 10 - 15 mins after offer completion, unless otherwise noted, though some have been known to take up to 24 hours and more to credit.

There may be a number of reasons why you did not receive credit:
Incorrect personal information
Offer requirements not met
You did not meet offer eligibilty requirements (age, gender, region, etc.)
Your browser does not accept cookies
Your firewall, antivirus, or antispyware software is blocking cookies
You closed the offer window too early
You've completed the same offer on another site
Your form of payment didn't have enough funds to cover all costs (shipping & handling)
You used a prepaid credit card
You are not from the region you indicated when you signed up.
Some tips to help make sure the points show up:
Always use legitimate info
Merchants use cookies to track offers. After #1, this is the biggest reason why points aren't awarded. Make sure you:
Use a cookie enabled browser like Internet Explorer
Clear your cookies before each offer. How to clear cookies.
Temporarily disable programs that may interfere with cookies eg. Anti-Virus or Anti-Spyware
Temporarily set Privacy to medium or lower
Read offer requirements carefully
Do NOT use prepaid credit card
Allow each window to open completely. Offers use tracking pixels and they may not load if you close the window too quickly.
If you've followed these directions and are still having problems please contact support.


Can I retry an offer I did not get points on?
Yes you can. Sometimes you will not get points for completing an offer correctly. If this happens you may retry the offer. We suggest you wait at least a day before trying again as some offers take awhile to credit. Lastly, make sure you clear your cookies before you do the same offer again!

Re-trying an offer that you did not receive points on is ok. Do NOT re-do an offer you've already gotten points on; you can only receive points for an offer once and your account may be terminated if you break this rule.


How do I claim a prize
To claim a prize, select 'View Prizes' and click the prize claim link for the prize you want. Prizes will take 0 to 3 days to process. View your prize status at the Amazon redemption center. REQUEST status means your prize is still pending and FULFILLED indicates that the prize has been    ordered and will be delivered/emailed shortly.

How do I refer a friend and get 15% of what they make?
Go to the Referral Center and grab the url code to give to your friends. Ask them to visit that link and signup. Once they signup their accounts will be automatically linked to yours so that whenever they complete any offers, you will receive 15% of whatever they make forever!    


I'm been contacting support for X days and no one is responding!
Since we answer all emails within 24hours, this leaves 2 possibilities:
The emails are going into your spam or bulk mail folder.
The emails are not arriving in your mailbox properly or being blocked somehow. Some yahoo.com email accounts are notorious for this.

Since support emails are always responded to, if you've sent 3 or 4 messages without getting a reply this is most likely the problem. In this case, contact support and let them know an alternate email (from a different email provider) that they can contact you at. If this new email works we suggest you request support to change your email over to the new one.